Archive for the ‘Prototyping’ Category

Washington Department of Licensing Website Redesign

Friday, February 22nd, 2008

Suzanne Boyd and Emma Rose from Anthro-Tech talked about their usability research methodologies when they were commissioned by the Washington Department of Licensing for its Website redesign project in 2005. Step 1- Discovering users’ mental models Users’ mental models dictate how they look for information. When the information architecture reflects users ...